Retail Customers and Products
£18,000 p.a. pro-rata
Start date

Start your career designing the future of British business

Our Retail Customers and Products teams use the latest technology to stay one step ahead of trends and offer innovative products that meet our customers’ diverse needs. They manage many of the products that you see in branch or online, and everything from new credit cards to digital marketing strategies. You could join them over the summer; explore your interests, discover new ones and make an impact for some of our 26 million customers and 1 million businesses. You’ll learn from the best and build skills for your future, all while getting paid. So, what are you waiting for?

Your career journey starts here

Throughout this 10-week paid Internship, you’ll work on national projects with knowledgeable and supportive teams, develop skills that will establish the foundations of your career and take part in volunteering initiatives that give back to communities. If you’re curious about how we gather insights then analyse and use them to deliver products and services on a national scale, you’ll learn a lot about it here, where you can make a big impact.

Day to day you could be:

  • Helping to develop the products you see in our branches and online
  • Gathering powerful insights about our customers
  • Supporting the marketing strategy for some of our brands like Halifax, Bank of Scotland and Lloyds Bank
  • Actively playing a part in our journey to become the bank of the future.

Your development

We’ll support your development and help you to prepare for the future world of work from day one. You’ll learn how to network across a national organisation, use next-generation technology and join volunteering initiatives, as well as receive training from experienced business leaders who’ll inspire you to develop as a person and a professional.

We’re looking for:

Open-minded people in their penultimate year of study, in any discipline from any university. Does that sound like you?

The way we work

Everyone comes to Lloyds Banking group with different experiences, skills and knowledge, and these differences give us opportunities to learn and grow. It’s what makes our workplace unique and we encourage people from every kind of background to apply. It’s important for us, and it shows. Recently, we were named as one of The Times’ Top 50 Employers for Women for the 8th consecutive year, the Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, and one of The Times’ Top 100 Graduate Employers.



Our Internship programmes are based in one of our UK offices. Apply now for more information.

Why LBG?

Just because we’re 320-years old, it doesn’t mean we’re old-fashioned. As the largest digital bank in the UK we’re dedicated to helping Britain prosper. Our focus is to become the bank of the future, and with 15.9 million digitally active customers and nearly 10 million mobile app users, we’re constantly exploring how to bring new digital services to the people who rely on us.


£18,000 p.a. pro-rata

Plus a range of great benefits




31st January 2020 - role closes

Your Application and Online Tests must have been fully completed and submitted by this point.  A couple of days after taking your tests you will receive a feedback report based on your answers to the Situational Strengths tests – this is personal feedback for you regarding your own strengths, as a ‘thanks’ from us for the time you’ve put in to making your application.  This feedback report is not connected to whether or not you will be taken forward to the next stage.

Your Online Test results and Application details will be reviewed alongside the thousands of other applications, in line with our assessment criteria.


By 21st February 2020

Should you be a top performer at the Online Testing stage and your Application meets the minimum requirement, you’ll be invited, by email, to participate in a Video Interview.  You will have 5 days from the date of the invitation to find a suitable time to complete and submit your Video interview.  Please ensure our emails are not going to your junk folder, and please avoid leaving it until the last minute to complete the Video Interview as we will not be able to consider any submissions which are late.

All of the completed Video Interviews will be reviewed and carefully assessed.


Mid March 2020

We’ll be in touch around the middle of March 2020 to confirm if we can offer you a place on the Summer 2020 Internship.

We recommend you read the information available on 'How to Apply' page here

Please click here if you are interested in any other graduate roles within Lloyds Banking Group.